Refund policy

TO INITIATE A RETURN, YOU MUST CONTACT OPALKINGDESIGN@GMAIL.COM WITHIN 20 DAYS OF PURCHASE. IF THERE IS A DEFECT OR SOMETHING GOES WRONG WITH THE HAT, PLEASE CONTACT IMMEDIATELY WITH PHOTOS AND WE WILL FIX IT OR SEND YOU A NEW ONE. WHILE WE ARE A SMALL, HANDMADE BUSINESS, WE WILL DO OUR BEST TO SUPPORT THE RETURN REQUEST, WE CANNOT GUARANTEE IT. THANK YOU FOR YOUR UNDERSTANDING. 

CUSTOMERS ARE RESPONSIBLE FOR SHIPPING RETURN FEES.